KPO/BPO Services

KPO/BPO services are regarded as information driven process delivered by skilled KPO experts with advanced analytical and technical skills. BrainWave offers customized top class healthcare outsourcing solutions to Clients worldwide. Building trust with customers, BrainWave emerges in the competitive outsourcing industry to become a trusted business partner rather than a KPO/BPO service provider.

We focus towards high-end healthcare KPO/BPO services by improving customer experience, simplifying business processes, and increasing productivity. By providing customer-centric business process services, we adopt cutting edge technology and ensure on-time delivery to our Clients. By monitoring every process rigorously with high standards, we try to minimize the errors and improve the quality at every step.

The core objectives of outsourcing include:
  • Economically feasible and cost saving model
  • Outsourcing of key process enables the organization to focus on core activities
  • Access to specialized domain expertise
  • Resource constraints or reduced in-house staffs
  • Process efficiency and increased revenue

We focus on the complete elements of healthcare process that are outsourced. BrainWave provides specialized knowledge to the pharmaceutical, scientific, research, and medical industries. The availability of large skilled workforce along with reduced time of delivery enables us to reduce the costs of the Clients and optimize their business. BrainWave caters to Clients in various geographical areas like US, UK, and Singapore.

Our healthcare KPO/BPO services comprise a wide range including:
  • Medical transcription / Medical Coding / Medical billing / Insurance claim processes
  • Patient scheduling / Medical records maintenance
  • Business & Market research / Data Research and Analysis / Data mining
  • Healthcare Content Development / Medical Writing / Regulatory writing